What to Look For When Hiring a Digital Marketing Account Manager

Digital marketing is a rapidly evolving field, with new tools and techniques emerging all the time. As a result, many businesses find it challenging to keep up with the latest trends and effectively manage their online marketing efforts. That’s where a digital marketing account manager comes in. This professional can help businesses develop and execute effective digital marketing strategies that drive results. However, not all digital marketing account managers are created equal. Here’s what to look for when hiring one.

What Is a Digital Marketing Account Manager?

A digital marketing account manager is responsible for overseeing a client’s digital marketing campaign. This includes developing a strategy, creating and executing campaigns, analyzing performance, and making recommendations for improvements. The account manager is the primary point of contact for the client and is responsible for ensuring that the campaign meets the client’s goals.

What Should You Look for in a Digital Marketing Account Manager?

  1. Experience

When it comes to hiring a digital marketing account manager, experience is essential. Look for someone who has a proven track record of success in the field. This could include experience working in a digital marketing agency, managing digital marketing campaigns for a variety of clients, and achieving measurable results.

  1. Knowledge of the Latest Digital Marketing Techniques

The digital marketing landscape is constantly evolving, and it’s important to work with someone who is up-to-date on the latest techniques and trends. Look for a digital marketing account manager who is familiar with the latest SEO strategies, social media tactics, and content marketing techniques.

  1. Excellent Communication Skills

Digital marketing account managers must be excellent communicators. They should be able to explain complex marketing concepts in a way that is easy for clients to understand. Additionally, they should be responsive to client questions and concerns and be able to provide regular updates on campaign performance.

  1. Strong Analytical Skills

Digital marketing is a data-driven field, and account managers must be able to analyze and interpret data to make informed decisions. Look for someone who is comfortable working with analytics tools and can use data to identify areas for improvement in the campaign.

  1. Strategic Thinking

A successful digital marketing campaign requires a strategic approach. Look for an account manager who can develop a comprehensive digital marketing strategy that aligns with the client’s goals and objectives.


Q: How much does a digital marketing account manager typically cost?

A: The cost of a digital marketing account manager can vary depending on the experience level and location of the professional. Typically, you can expect to pay between $50,000 to $100,000 per year.

Q: What qualifications should a digital marketing account manager have?

A: While there is no formal qualification required for a digital marketing account manager, most employers look for candidates with a bachelor’s degree in marketing, communications, or a related field. Additionally, certifications in digital marketing, such as Google AdWords or HubSpot Inbound Marketing, can be beneficial.

Q: How involved will I need to be in the campaign?

A: The level of involvement required from the client will vary depending on the scope of the project and the preferences of the client. In general, clients should be prepared to provide input on the campaign strategy and provide feedback on creative materials.

Q: How long will it take to see results from a digital marketing campaign?

A: The timeline for seeing results from a digital marketing campaign can vary depending on a variety of factors, such as the competitiveness of the industry, the scope of the campaign, and the effectiveness of the strategy. Typically, businesses can expect to see some results within the first few months of the campaign, with more significant results taking 6-12 months to achieve.

Q: What metrics should I use to measure the success of my digital marketing campaign?

A: The metrics used to measure the success of a digital marketing campaign will depend on the goals of the campaign. Some commonly used metrics include website traffic, lead generation, social media engagement, email open and click-through rates, and conversion rates. A good digital marketing account manager will work with the client to establish measurable goals and track the appropriate metrics to ensure the campaign is delivering results.

Q: Can a digital marketing account manager work remotely?

A: Yes, many digital marketing account managers work remotely. With digital communication tools and project management software, it’s possible for account managers to effectively manage campaigns from anywhere in the world.

Q: What is the difference between a digital marketing account manager and a digital marketing specialist?

A: A digital marketing account manager is responsible for overseeing the client’s digital marketing campaign as a whole, while a digital marketing specialist focuses on a specific area of digital marketing, such as SEO, social media, or PPC advertising. The account manager will work with a team of specialists to develop and execute the campaign strategy.


A digital marketing account manager can be a valuable asset to any business looking to improve its online presence and drive results. When hiring an account manager, it’s important to look for someone with the right experience, knowledge, communication skills, analytical abilities, and strategic thinking. By finding the right account manager, businesses can achieve their digital marketing goals and stand out in a crowded online marketplace.

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